Omini is an African-made communications platform and a product of 3PAP. This notice covers the public website, customer accounts, and contact form currently available. The SMS, WhatsApp, voice, VoIP, and OTP services described on the website are being prepared; this release does not send customer messaging campaigns.
Information you share with us
When you create an account, we collect your name, email address, account type, country, service interests, and the organization and phone details you choose to provide. We store your password as a one-way hash, your email verification status, historical phone-security records where applicable, and the time you accepted our terms. Email verification records include the selected destination, a protected code hash, expiry, and attempt count.
When you contact us through the website, we store your name, email, optional organization, selected service, message, enquiry reference, and the time you acknowledged this notice. Please keep passwords, financial details, and private customer records out of your message.
The website also maintains technical records needed to operate accounts and investigate faults, including session identifiers, session activity, IP addresses, browser information, and application logs.
Billing records include invoices, payment attempts, transaction references, currencies, amounts, settlement status, receipts, and refund or dispute evidence. When you choose online payment, Omini sends the minimum required contact and transaction details to a third-party payment processor. Omini does not receive or store your complete card number, security code, bank password, or one-time banking code.
Business onboarding and supporting documents
We store the business details, authorized contacts, requested coverage, communication plans and supporting files you provide during onboarding. We use them to review your organization and prepare service and sender registration. Supporting files are private and access is limited to authorized people involved in the review. Additional documents may be requested for a selected service or destination. Submission does not activate a service or confirm provider approval.
Draft files can be removed before submission. Submitted review snapshots and their supporting evidence are retained for the review and audit process. Contact info@3pap.africa to request access, correction or a retention review. Do not upload passwords, API keys or unrelated personal identification documents.
How we use this information
- To create and maintain your account, confirm your email address, and support password recovery.
- To remember your session and account preferences.
- To understand your requested services and review your enquiry.
- To create invoices, initiate secure checkout, verify payment independently, issue receipts, and investigate refunds or disputes.
- To limit abuse, troubleshoot problems, and maintain the website.
Submitting a contact enquiry saves a record in our database and displays a reference. It does not currently trigger an email to our team or a confirmation email to you. You can contact the team directly at info@3pap.africa. Submitting the form does not enroll you in marketing messages.
Newsletter subscriptions
When you subscribe to Omini updates, we store your email address, preferred language, consent date, and subscription status. We use these details to share product news and planning resources. Signing up is optional and does not create an account or a paid subscription. Each newsletter will include an unsubscribe link. You can also ask us to remove your subscription by contacting info@3pap.africa.
Cookies and website storage
We use necessary session and CSRF protection cookies to keep the website working and help protect forms. If you choose “Remember me” when signing in, a persistent authentication cookie helps keep you signed in. Signing out ends the current authenticated session.
This release does not use analytics or advertising trackers. You can control cookies through your browser, although blocking necessary cookies may prevent account and form features from working.
Account verification messages
Account verification and password reset messages are delivered to your email address through our configured email provider. These security messages do not subscribe you to marketing.
Development and testing environments may capture messages locally instead of sending them. These records can contain sensitive, time-limited codes and links and are restricted to authorized project maintainers.
Access, storage, and retention
Account and enquiry records are stored in the application’s PostgreSQL database. Access is intended for authorized people operating Omini and the infrastructure providers needed to host it. We do not sell the information submitted through this release.
Account and enquiry records remain stored until removed through an administrative process; automatic account deletion and automatic enquiry retention limits are not implemented in this release. Development logs and backups may contain related records. Contact us to request a review of the information we hold and its removal where appropriate.
Service delivery, payment, email, messaging, and infrastructure providers receive only the information needed for their role. We will update this notice when material processing, delivery partners, retention, or international data handling changes. Country coverage and a particular data residency location are not promised by this website.
Your requests and changes to this notice
You can ask to access, correct, or delete your account or enquiry information by emailing us. Include the account email or enquiry reference so we can locate the record. We may need to verify your identity before acting on a request. Do not include your password.
We will update this notice as the platform develops and show the updated date on this page.